Corporate Services

Responsibilities

The city's main structure is defined in the Corporate Services Department, this department guides the rest of the organization. One important priority of the Corporate Services Department is to promote a positive image in an effort to foster an open and approachable government.

Chief Administrative Officer

The Chief Administrative Officer (CAO) is the head of the Organization and is statutorily appointed under the Community Charter pursuant to Sections 147 and 148. The CAO is responsible for the overall management of city operations and programs and provides guidance and direction to senior managers. This position is the link between Council and operations. The CAO assists Council in establishing and implementing policies through municipal staff and ensures that all departments are working towards the same goals and objectives as Council. Council meetings and minutes are coordinated through this department, which is also responsible for communicating the activities of Council.

Key Areas

Corporate Services is responsible for five key areas within the organization:

• Customer Service
• Human Resources
• Information Services
• Legislative Services