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Posted on: March 19, 2020

Office Closure - Business Processes Update April 1.

Salmon Arm Wharf

April 1, 2020 Update

March 18, 2020 Update

At the direction of Council, the City of Salmon Arm has closed the SASCU Recreation Centre, Shaw Centre Arena, Little Mountain Field House, Memorial Arena Indoor Sports Complex, Fire Halls, Public Works Yard and City Hall to the public, effective March 19, 2020 to curb the spread of COVID-19 (coronavirus) in the community.

Please contact the city at 250.803.4000 or email with any inquires.

  • BC transit will be switching to rear loading busses and not collecting fares.

The City has implemented the following temporary business procedures / payment procedures.

Please use the following forms for:

Payment options are as follows:

Personalized cheques or money orders made payable to the City of Salmon Arm:

  • Mail – PO Box 40, Salmon Arm, BC V1E 4N2
  • City Hall Drop Box – located to the left of the main entrance

Online Banking

  • Property Tax Payments
              - Login to your online banking
              - Payee - “Salmon Arm (City of) Property Taxes”
              - Account Number – Enter the last eight digits of your property tax roll number as shown on your tax notice; without spaces, decimals or dashes (i.e. 01234567). Do not enter the first 3 digits ‘322’.

  • Utility Payments
              - Login to your online banking
              - Payee - “Salmon Arm (City of) Property Taxes”
              - Account Number – Enter the thirteen digits of your utility account number as shown on your utility bill; without spaces, decimals or dashes (i.e. 00006115005000).

  • Other Payments (Pet Licence, Accounts Receivable, Business Licence, Building Permits, Planning & Development Applications, Garbage/Food Bag Tags, etc.)
              - Login to your online banking
              - Payee - “Salmon Arm (City of) Property Taxes”
              - Account Number – Enter 99999999
              - When a payment is made to this account, an email must be sent to Finance@salmonarm.ca within 2 days with the following details:
                        - Your Name
                        - Name on Bank Account (if different than name above)
                        - Financial Institution Used for Payment
                        - Payment Amount
                        - Payment Date
                        - Payment Description – please provide as much detail as possible
  • Examples:

    • Accounts Receivable – account number & invoice number
    • Garbage or Food Bag Tags - number of garbage or food bag tags and a physical address they can be delivered to or mailed to
  • **Important Note - Any payments received, where an email has not been received, will be rejected and sent back to the payor

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